Privacy Policy
Last Updated: March 15, 2025
At varionexalu, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you engage with our fundraising services for startups. We're committed to transparency about our data practices and your rights under Australian privacy law.
Information We Collect
When you work with varionexalu, we gather different types of information to provide our fundraising services effectively. The data we collect helps us understand your startup's needs and connect you with suitable funding opportunities.
Personal Information
We collect basic contact details including your name, email address, phone number, and business address. When you submit funding applications or communicate with our team, we also collect professional information about your role, your startup's structure, and your fundraising goals.
- Full name and professional title
- Email address and phone number
- Business address and company details
- LinkedIn profile and professional background
- Banking details for transaction processing
Business Information
To help with fundraising, we need detailed information about your startup. This includes your business model, financial projections, current funding status, and growth plans. We also collect documents like pitch decks, financial statements, and business plans you share with us.
Technical Data Collection
Our website collects technical information automatically when you visit. This includes your IP address, browser type, device information, and how you navigate our site. We use this data to improve our platform and understand user behaviour patterns.
How We Use Your Information
Every piece of information we collect serves a specific purpose in delivering our fundraising services. We don't use your data for unrelated marketing or sell it to third parties.
| Purpose | Description |
|---|---|
| Service Delivery | Processing your applications, matching you with investors, and managing your fundraising campaigns |
| Communication | Sending updates about your applications, responding to inquiries, and providing fundraising advice |
| Platform Improvement | Analyzing usage patterns to enhance our services and develop new features |
| Legal Compliance | Meeting regulatory requirements under Australian financial services legislation |
| Security | Protecting against fraud, unauthorized access, and maintaining platform integrity |
We process your business information to create investor presentations, prepare funding proposals, and facilitate introductions to potential backers. This might involve sharing your pitch materials with accredited investors who've signed confidentiality agreements.
Data Sharing and Disclosure
We share your information selectively and only when necessary. Here's who might see your data and why.
Investor Networks
When you authorize us to pitch your startup to investors, we share relevant business information with our network of accredited investors and venture capital firms. These recipients are bound by confidentiality agreements and professional standards.
Service Providers
We work with trusted third parties who help us operate our platform. This includes cloud hosting providers, payment processors, email services, and analytics tools. All these partners are contractually obligated to protect your data and use it only for specified purposes.
- Cloud infrastructure providers for secure data storage
- Payment processors for transaction handling
- Email service providers for communications
- Analytics platforms for service improvement
- Legal and financial advisors for compliance matters
We never sell your personal information to marketers or data brokers. Any data sharing is strictly for service delivery or legal compliance.
Legal Requirements
Sometimes we're legally required to disclose information to government authorities, regulators, or law enforcement. This happens when we receive valid legal requests or need to comply with Australian Securities and Investments Commission requirements.
Your Privacy Rights
Under the Privacy Act 1988 and Australian Privacy Principles, you have several rights regarding your personal information. We've made it straightforward to exercise these rights.
Access Your Data
You can request a copy of all personal information we hold about you. We'll provide this within 30 days, usually in a portable format like PDF or CSV.
Correction Rights
If any information we hold is inaccurate or outdated, you can ask us to correct it. We'll update our records promptly and notify any third parties if necessary.
Data Deletion
You can request deletion of your personal information, subject to legal retention requirements. Some data must be kept for regulatory compliance purposes.
Processing Restrictions
You can ask us to limit how we process your data while we resolve accuracy concerns or legal questions about our processing activities.
Object to Processing
You can object to certain types of data processing, particularly for marketing purposes. We'll respect your preferences unless we have compelling legitimate grounds.
Data Portability
You can request your data in a structured, machine-readable format to transfer to another service provider if you choose to leave varionexalu.
How to Exercise Your Rights
To make a privacy request, email our privacy team at help@varionexalu.com with "Privacy Request" in the subject line. Include your name, contact details, and specify which right you'd like to exercise. We'll verify your identity and respond within 30 days.
Data Security and Protection
We use industry-standard security measures to protect your information from unauthorized access, alteration, or destruction. Our approach combines technical safeguards with organizational policies.
Technical Safeguards
All data transmission uses TLS encryption. We store information on secure servers in Australian data centers with restricted physical access. Database encryption protects sensitive information at rest, and we maintain regular security audits.
Access Controls
Only authorized varionexalu staff can access your personal information, and only when needed for their job functions. We use role-based access controls, require strong passwords, and monitor all data access for suspicious activity.
Incident Response
In the unlikely event of a data breach affecting your information, we'll notify you within 72 hours and report to the Office of the Australian Information Commissioner as required. We maintain a detailed incident response plan tested regularly.
Data Retention
We keep your information only as long as needed for service delivery and legal compliance. Different types of data have different retention periods.
Active Client Data
While you're actively using our services, we maintain all necessary information to support your fundraising activities. This includes your profile, business documents, and communication history.
Post-Service Retention
After your fundraising campaign concludes, we retain core records for seven years to meet Australian financial services regulations. This includes transaction records, agreements, and compliance documentation. Marketing communications and detailed activity logs are deleted after two years.
Deletion Procedures
When retention periods expire, we securely delete information using industry-standard methods. This includes overwriting electronic records and physically destroying any paper documents containing personal information.
Cookies and Tracking
Our website uses cookies and similar technologies to function properly and improve your experience. You can control cookie settings through your browser.
Essential Cookies
These cookies are necessary for basic site functionality like maintaining your login session and security features. You can't disable these without affecting how the site works.
Analytics Cookies
We use analytics tools to understand how visitors use our site. This helps us improve navigation and content. These cookies don't identify you personally but track aggregate usage patterns.
Managing Cookies
Most browsers let you refuse cookies or alert you when cookies are being sent. Keep in mind that disabling cookies might limit your ability to use certain site features.
International Data Transfers
We primarily store data within Australia, but some service providers operate internationally. When data crosses borders, we ensure appropriate protections are in place.
Our cloud infrastructure provider has servers in Sydney and Melbourne, with backup systems in Singapore. Email services and some analytics tools process data in the United States. All international partners comply with Australian privacy standards through contractual agreements.
We only transfer data internationally when necessary for service delivery, and we ensure receiving countries have adequate privacy protections or binding contractual safeguards.
Children's Privacy
Our services are designed for business professionals and startup founders. We don't knowingly collect information from individuals under 18 years old. If you believe we've accidentally collected data from a minor, contact us immediately for deletion.
Changes to This Policy
We update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify active clients via email and post the updated policy on our website with a new "Last Updated" date.
We encourage you to review this policy periodically. Continued use of our services after policy updates means you accept the changes.
Making Complaints
If you're concerned about how we've handled your personal information, please contact our privacy team first. We take complaints seriously and investigate all issues promptly.
Our Complaints Process
Send your complaint to help@varionexalu.com with "Privacy Complaint" in the subject line. Describe the issue and include relevant details like dates and what information is affected. We'll acknowledge your complaint within three business days and provide a full response within 30 days.
External Resolution
If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner. Visit oaic.gov.au or call 1300 363 992 for guidance on the external complaints process.
Questions About This Policy?
We're here to help if you have questions about our privacy practices or want to exercise your privacy rights. Our team responds to all inquiries within two business days.
Privacy Contact
varionexalu Privacy Team
Castle Towers Shopng Cntr, Castle Hill NSW 2154, Australia
Phone: +61 424 964 918
Email: help@varionexalu.com